Shipping policy
Shipping Policy Last updated: September 15, 2026
Overview
This page describes how Cali Coast Goods Co. handles shipping for orders placed through our store. If you have questions not addressed here, please contact us at support@calicoastgoods.com.
Shipping Destination
We currently ship within the United States.
Order Processing
Orders are processed for fulfillment as quickly as possible. Processing times may vary based on order volume, product availability, and other factors. We will notify you if there is a significant delay affecting your order.
Shipping Rates
Standard Shipping: $8.00 Free Standard Shipping: Orders of $70.00 or more
Applicable shipping charges are shown at checkout.
Delivery Timeframes
Once your order ships, you will receive tracking information when it becomes available. Delivery timeframes are estimates only and may vary based on your destination, carrier, product availability, weather, holidays, or other circumstances outside our control. We are unable to guarantee delivery by a specific date.
Shipment Tracking
When tracking information is available, it will be sent to the email address provided at checkout. If you have not received tracking information and believe your order has shipped, please contact us at support@calicoastgoods.com.
Multiple Packages
Orders containing multiple items may occasionally arrive in separate packages. If your order is split across shipments, tracking information will be provided for each package when available.
Shipping Address Accuracy
You are responsible for entering a complete and accurate shipping address at checkout. If you notice an error in your shipping address after placing an order, please contact us at support@calicoastgoods.com as soon as possible. We will do our best to accommodate address corrections, but we cannot guarantee changes once fulfillment has begun.
Packages Marked Delivered But Not Received
If your tracking shows your package as delivered but you have not received it, please: check the delivery location — including porches, mailboxes, side entrances, and with other members of your household; check the carrier's tracking page for any additional delivery details or notes; if you are still unable to locate your package, contact us at support@calicoastgoods.com and we will assist you.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please refer to our Refund & Return Policy or contact us at support@calicoastgoods.comwithin 30 days of delivery.
Your Legal Rights
This policy does not affect any rights you may have under applicable law. Where local consumer protection laws provide additional rights or remedies, those rights remain available to you.
Contact Us
For any shipping-related questions, please contact: Cali Coast Goods Co. support@calicoastgoods.com